Privacy Policy & SMS Terms of Service

Effective Date: 6/23/2026

PRIVACY POLICY

Trashy Boyz Waste Service ("TBWS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: name, email address, phone number, mailing address, and billing information.
Service Information: details about the waste management services you request or receive.
Usage Data: IP address, browser type, pages visited, and time spent on our website.
Communications: messages, inquiries, or feedback you send us, including via SMS.

2. How We Use Your Information

We use the information we collect to:

Schedule, manage, and deliver waste collection and disposal services.
Send service confirmations, billing statements, and appointment reminders.
Communicate with you via phone, email, or SMS regarding your account or our services.
Respond to customer service inquiries and resolve disputes.
Improve our website, services, and customer experience.
Comply with applicable legal obligations.

3. SMS / Text Message Communications

By providing your mobile phone number and opting in to receive SMS messages, you consent to receive text messages from Trashy Boyz Waste Service. These messages may include service reminders, appointment confirmations, promotional offers, and important account updates.

Message frequency varies. Standard message and data rates may apply. You may opt out at any time by texting STOP to our shortcode. For help, text HELP or contact our support team.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

Service Providers: trusted third-party vendors who assist in operating our website and delivering services (e.g., payment processors, scheduling software, SMS platforms), bound by confidentiality agreements.
Legal Requirements: when required to comply with applicable law, court order, or government regulation.
Business Transfers: in connection with a merger, acquisition, or sale of business assets, with notice provided to affected users.
Protection of Rights: to protect the rights, property, or safety of TBWS, our customers, or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to provide services, or as required by law. When information is no longer needed, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings; however, some features of our website may not function properly without them.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it.

9. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications at any time.
Request that we restrict the processing of your data.
Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us using the information in Section 12 below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Trashy Boyz Waste Service
Email: adam@trashyboyzwasteservices.com
Phone: 281-659-4213
Website: www.trashyboyzwasteservice.com

SMS TERMS OF SERVICE

Program Name & Description

Program Name: Trashy Boyz Waste Service SMS Alerts

By opting into our SMS program, you agree to receive text messages from Trashy Boyz Waste Service. Messages may include: service appointment reminders and confirmations, billing notifications, pick-up schedule updates, promotional offers and discounts on waste management services, and important account or service alerts. Message frequency varies based on your service schedule and account activity.

How to Opt Out

You can cancel SMS service at any time. Simply text STOP to our shortcode. Upon sending STOP, we will confirm your unsubscribe status via SMS. After that confirmation, you will no longer receive SMS messages from Trashy Boyz Waste Service.

How to Rejoin

If you have opted out and wish to resume receiving SMS messages, simply sign up again as you did initially — through our website opt-in form, by contacting our office, or by texting START to our shortcode — and we will resume sending SMS messages to you.

Help & Support

If you experience issues with the SMS program, reply with the keyword HELP for more information, or reach out to our support team directly:

Email: adam@trashyboyzwasteservices.com
Phone: 281-659-4213

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Trashy Boyz Waste Service is not responsible for any delays or failures in the receipt of any SMS messages connected to this service, as delivery is subject to effective transmission from your mobile carrier.

Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider directly.

Privacy Policy

For privacy-related inquiries or to review how we handle your personal information, please refer to our full Privacy Policy: www.trashyboyzwasteservice.com/privacy.

Compliance with Industry Standards

Trashy Boyz Waste Service SMS Alerts complies with all applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA), and adheres to industry standards set forth by the CTIA (Cellular Telecommunications Industry Association) and mobile carrier guidelines for A2P 10DLC messaging.

Legal Compliance Note

Trashy Boyz Waste Service SMS Alerts is operated in compliance with applicable state and federal telecommunications laws and regulations. Consent to receive SMS messages is not a condition of purchase or service. You may contact us at any time to manage your communication preferences.